Course Duration: 2 Days (16 hours)

Course Objective:

Upon completion of this course, the participant will know and understand how to:

·         Organize a large scope of work into an efficient program with all required elements integrated in a manner that increases the probability of good results.

·         Ensure that the critical success factors are in place for a program.

·         Follow a systematic approach for establishing and managing a program that is consistent with both the standard and best practices.

·         Effectively manage risk in a program.

·         Deal with the wide range of stakeholders associated with a program.

·         Handle issues, escalation, risk and governance of a program.

·         Expertly identify and deliver program and project benefits.

Course Outline:

1)      Strategic Program Management

a)      Initial program assessment

b)      high-level road mapping

c)      program mission statement

d)      program objectives aligned to organization’s strategic plan

e)      organizational benefits

i)        financial

ii)      nonfinancial

iii)    maximization

f)       program approval

g)      integration opportunities and needs

2)      Program Life Cycle

a)      Initiating

i)        program charter

ii)      high-level program scope statements

iii)    high-level milestone plan

iv)    accountability matrix

v)      standard measurement criteria

vi)    program kick-off

b)      Planning

i)        detailed program scope statement

ii)      program WBS

iii)    optimized program management plan and schedule

iv)    PMIS

v)      project-level issues (monitoring and escalating)

vi)    transition/integration/closure plan

vii)   KPIs and BCS

viii) key human resources

c)      Executing

i)        constituent projects

ii)      standards, resources, infrastructure, tools and processes

iii)    communication feedback process

iv)    training, coaching, mentoring and recognition

v)      performance evaluation

vi)    execute plans as needed

vii)   project and program data

viii) evaluate status

ix)     closure of constituent projects

d)      Controlling

i)        variances and trends

ii)      corrective actions and updates

iii)    program-level issues

iv)    change management

v)      impact assessments

vi)    risk management

e)      Closing

i)        program performance analysis report

ii)      stakeholder approval

iii)    transition or close

iv)    post-review meeting

v)      lessons-learned and best practices

3)      Benefits Management

a)      Benefits realization plan

b)      Synergies and efficiencies

c)      Sustainment plan

d)      Metrics

e)      Close/transition/integration of constituent projects

f)       Benefit register

g)      Transition plan

4)      Stakeholder Management

a)      Stakeholder matrix

b)      Stakeholder analysis

c)      Stakeholder support

d)      Program Manager visibility

e)      Stakeholder communications

f)       Stakeholder risk

g)      Relationship building

5)      Governance

a)      Program and project management standards and structure

b)      Governance model structure

c)      Authorizations and approvals

d)      KPIs

e)      PMIS

f)       Risk management

g)      Escalation policies and procedures

h)      Information repository

i)        Lessons learned

j)        Strategic objective alignment

k)      Program integration management plan

NCTS Courses can be customized. Add, delete, or adjust content or length of the course to meet the needs of your company.